When we brought another property the Electrical Installation Condition Report (EICR) was inconclusive so we asked Jon, at Prolectrical Limited, who had previously done some work for us, to redo the EICR. Unfortunately it showed that certain amount of the wiring needed replacing. We asked Jon for an estimate & once we could see the work that was needed gave Jon a set of keys. We were confident that he could be left to complete the job without supervision. The work was completed on time, including all the little extra bits we asked to be added to the job. We would have no problem recommended Jon to our family & friends for any electrical work they need doing.
Prolectrical have done all our electrical work for the past 7 years. I was introduced via a recommendation after I had got fed up with past electrician firms, none of whom had been able to provide a consistent, quality service. Using Prolectrical has had a very positive effect on our business; I have complete faith in Jon’s ability and know that if he is concerned about something he will tell me rather than muddle through, his customer service is impeccable, and he instills it in his staff, and so I am very comfortable with him and his team working in and around our customers knowing he fully reflects our own ethos. I want the services that I bring in to my business not just to turn up, but to add value, and this is exactly what Prolectrical do…Jon will assess our systems and structure and provide input to improve them, make them suitable for our specific needs and make real savings. Prolectrical are excellent technicians with a level of service second to none, I would happily recommend them to any proactive business looking for support and growth.
Dear Jon We are very happy to accept your quotation, which was very professional. It was refreshing to get a quotation which left us with a clear sense of what needs to be done. We felt the same when you went round the house. You explained what was wrong very precisely and what could be done about it, and we appreciated that.
Jon carried out a professional electrical report on the house we were buying. The report confirmed our suspicions that the house badly needed a rewire. We contacted a couple of local electricians for quotes and we went with Jon on the basis of the recommendation from the estate agent, the electrical report and his familiarity with the house and the written quotation he provided that outlined exactly what we were getting for our money. We pretty much went for the full works: rewire, alarm system, smoke alarms, outside lighting and power and we agreed a competitive price. We were able to work through questions and additional requests in a friendly manner. We have received a full NICEIC certificate and I am very happy the job was completed to a professional standard.
From our first meeting with Jon at Prolectrical we were very impressed with his attention to detail. Using his experience and knowledge Jon communicated effectively and supported us with our decisions at each stage of the planned works. The standard of work was excellent, the team were very professional and most importantly they completed the works on budget & in a timely manner. We would have no hesitation in recommending Prolectrical.
The prospect of a complete rewire with the owners and furniture and heaps of unpacked boxes in situ, would surely engender despair into the minds of most electricians. We were very lucky, moving to a new area, to discover Jon and ‘Prolectrical’. From the outset his calm, professional, friendly, ’can do’ attitude and clear, detailed quotation instilled confidence. He and Alan made the whole process as easy as possible for us. Jon was a true expert, unflappable, solving all the problems posed by an eccentric, ancient wiring system and demanding customer. We would recommend ‘Proelectrical’ unreservedly. They did a really great job.
“We have been exceptionally pleased with the work Prolectrical have carried out in our family home. The work was expertly managed and the team involved conducted themselves professionally at all times. They were helpful, hard working and very communicative with the plans and were also able to advise us on some questions and ideas that we had. The quotation was given to us rapidly and was accurate to the last detail. During their time with us they very considerate of our family circumstances and work commitments and proved themselves to be a trustworthy and well managed team. We are extremely grateful to them for their excellent work and would not hesitate to recommend them to anyone.”
We have used Jon for a number of years on small electrical jobs for us. It was obvious the house needed a complete re-wire and so we had no hesitation in choosing him. He, and his team, always work to an incredibly high standard and take pride in their work. He took the time to talk us through the quote, what the job would entail and following the work came back to discuss what he had done – his work is first class and nothing is ever too much trouble. During and after the re-wire he left the house tidy and clean. I would definitely recommend and use Jon again.
Many thanks, excellent work!